Safeguarding detection inside Microsoft Teams, no agent required
Senso agentless Microsoft Teams Monitoring connects directly with Microsoft 365, extending safeguarding visibility without relying on endpoint activity capture. Flagged events appear alongside device monitoring in one unified DSL view.
How it works
How agentless Teams monitoring works
Student Teams activity
Messages, images and group chats in Microsoft Teams
Microsoft 365 API
Senso connects directly at tenant level. No device agent.
Senso Safeguard triage
Alerts appear in the DSL triage interface alongside device events
No endpoint agent required. Senso connects directly with Microsoft 365 to monitor Teams messages and images for safeguarding concerns.
Workflow
From Teams message to DSL review
Student sends a message
A concerning message or image is sent in Microsoft Teams on any device.
Senso detects via M365 API
Senso checks the message against keyword libraries via the Microsoft 365 API. No agent required.
Alert in DSL triage
A violation alert appears in the Senso platform with the full message context.
DSL assigns or resolves
The DSL assigns the case, adds notes, escalates or resolves using the standard triage workflow.
Available to any school using Microsoft 365. No additional endpoint deployment required.
See the full safeguarding workflowCloud-based, not a managed-device function
Teams Monitoring operates through Microsoft 365 and Azure integration, not a device agent. Coverage extends to all devices on which students use Microsoft Teams: Windows, Chromebook, macOS, iOS, Android and personal devices.
Who this is for
Teams Monitoring is used by safeguarding and IT professionals in schools and trusts that have deployed Microsoft 365 and want consistent safeguarding coverage across all student Teams activity, not just managed devices.
Primary outcomes
What Teams Monitoring delivers for your school
Visibility beyond managed devices
Students use Teams on school devices, personal devices and mobile phones. Teams Monitoring gives safeguarding teams visibility of that activity regardless of the device, extending the school's safeguarding programme without requiring device management.
Unified DSL view
Teams events and device events appear in the same Senso platform. DSLs work from a single interface rather than switching between tools, reducing the risk of events being missed or handled inconsistently.
Consistent detection across channels
Because Teams Monitoring uses Senso's existing keyword libraries, schools do not need to maintain a separate list for Teams. Detection coverage is consistent between device monitoring and Teams monitoring.
Capabilities
What Teams Monitoring detects and reports
Select a capability to expand detail
Part of the Senso platform
Unified view with device monitoring
Teams activity and device activity appear in the same Senso platform. A student's Teams message and their device keyphrase detection are visible together, giving DSLs a complete picture rather than two separate dashboards.
- Teams events appear alongside device safeguarding events
- Same triage and case workflow for Teams and device alerts
- Same keyword libraries applied to Teams and device detection
- Custom keyword additions apply to both channels
- Compatible with Assisted Monitoring Services (subject to service configuration)
Without Teams Monitoring
Device monitoring covers keyphrases typed on managed devices. Teams messages sent through the Teams app or Teams web on any device are not covered by device-level monitoring alone.
With Teams Monitoring
Teams messages, shared images and Teams activity are monitored via Microsoft 365, regardless of device. Combined with device monitoring, you have coverage of both what students type on their device and what they send through Teams.
Related: Assisted Monitoring Services
A UK-based specialist team reviews flagged events 24/7/365 before escalating to your DSL, reducing false-positive workload across all event sources.
Assisted Monitoring Services →Availability and pricing
Available as an add-on or as part of a broader Senso deployment
Microsoft Teams Monitoring is available as an add-on to Senso Safeguarding Monitoring, or as part of a broader Senso platform deployment. Pricing and packaging depend on your current deployment and Microsoft 365 configuration. Contact Senso to discuss options for your school or trust.
Implementation support
Senso provides implementation guidance for Microsoft 365 configuration. Contact your Senso representative to discuss setup prerequisites.
Customer success
Teams Monitoring is supported through Senso's standard customer success programme. Contact your account manager for configuration assistance.
Documentation and help
Setup guides and configuration documentation are available via the Senso Help Centre. Contact support@senso.cloud for technical queries.
Microsoft Teams Monitoring, frequently asked questions
See Teams Monitoring alongside Senso Safeguarding
Book a demonstration to see unified device and Teams safeguarding monitoring in one platform.
