Help and support
Support for Senso customers
Raise a ticket, access the knowledge base or contact the Senso support team directly.
Support channels
Support portal
Raise a support ticket, track your requests and access the Senso knowledge base. The fastest route for technical issues.
Go to support portal →Email support
Contact the Senso support team by email. Include your school name, the product affected and a description of the issue.
success@senso.cloud →Knowledge base
Step-by-step guides, product documentation, setup instructions and troubleshooting articles, searchable from the support portal.
Browse knowledge base →Common topics
Frequently accessed guides
Getting started with SensoClassroom management setup guideSafeguarding keyphrase configurationWeb Content Filtering policy setupMicrosoft Entra ID integrationReporting for DSLs
Knowledge base links open in the Senso support portal.
Not a Senso customer yet?
Book a demonstration →