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Senso
Agentless Microsoft Teams Monitoring

Safeguarding detection inside Microsoft Teams, no agent required

Senso agentless Microsoft Teams Monitoring connects directly with Microsoft 365, extending safeguarding visibility without relying on endpoint activity capture. Flagged events appear alongside device monitoring in one unified DSL view.

How it works

How agentless Teams monitoring works

Microsoft 365cloudAPISenso platformdetection engineDSL triageSenso Safeguard

Student Teams activity

Messages, images and group chats in Microsoft Teams

Microsoft 365 API

Senso connects directly at tenant level. No device agent.

Senso Safeguard triage

Alerts appear in the DSL triage interface alongside device events

No endpoint agent required. Senso connects directly with Microsoft 365 to monitor Teams messages and images for safeguarding concerns.

Workflow

From Teams message to DSL review

1

Student sends a message

A concerning message or image is sent in Microsoft Teams on any device.

2

Senso detects via M365 API

Senso checks the message against keyword libraries via the Microsoft 365 API. No agent required.

3

Alert in DSL triage

A violation alert appears in the Senso platform with the full message context.

4

DSL assigns or resolves

The DSL assigns the case, adds notes, escalates or resolves using the standard triage workflow.

Available to any school using Microsoft 365. No additional endpoint deployment required.

See the full safeguarding workflow

Cloud-based, not a managed-device function

Teams Monitoring operates through Microsoft 365 and Azure integration, not a device agent. Coverage extends to all devices on which students use Microsoft Teams: Windows, Chromebook, macOS, iOS, Android and personal devices.

Who this is for

Teams Monitoring is used by safeguarding and IT professionals in schools and trusts that have deployed Microsoft 365 and want consistent safeguarding coverage across all student Teams activity, not just managed devices.

Designated Safeguarding LeadsSafeguarding leadsIT administratorsMulti-academy trust IT teams

Primary outcomes

What Teams Monitoring delivers for your school

Visibility beyond managed devices

Students use Teams on school devices, personal devices and mobile phones. Teams Monitoring gives safeguarding teams visibility of that activity regardless of the device, extending the school's safeguarding programme without requiring device management.

Unified DSL view

Teams events and device events appear in the same Senso platform. DSLs work from a single interface rather than switching between tools, reducing the risk of events being missed or handled inconsistently.

Consistent detection across channels

Because Teams Monitoring uses Senso's existing keyword libraries, schools do not need to maintain a separate list for Teams. Detection coverage is consistent between device monitoring and Teams monitoring.

Capabilities

What Teams Monitoring detects and reports

Select a capability to expand detail

Part of the Senso platform

Unified view with device monitoring

Teams activity and device activity appear in the same Senso platform. A student's Teams message and their device keyphrase detection are visible together, giving DSLs a complete picture rather than two separate dashboards.

  • Teams events appear alongside device safeguarding events
  • Same triage and case workflow for Teams and device alerts
  • Same keyword libraries applied to Teams and device detection
  • Custom keyword additions apply to both channels
  • Compatible with Assisted Monitoring Services (subject to service configuration)

Without Teams Monitoring

Device monitoring covers keyphrases typed on managed devices. Teams messages sent through the Teams app or Teams web on any device are not covered by device-level monitoring alone.

With Teams Monitoring

Teams messages, shared images and Teams activity are monitored via Microsoft 365, regardless of device. Combined with device monitoring, you have coverage of both what students type on their device and what they send through Teams.

Related: Assisted Monitoring Services

A UK-based specialist team reviews flagged events 24/7/365 before escalating to your DSL, reducing false-positive workload across all event sources.

Assisted Monitoring Services →

Availability and pricing

Available as an add-on or as part of a broader Senso deployment

Microsoft Teams Monitoring is available as an add-on to Senso Safeguarding Monitoring, or as part of a broader Senso platform deployment. Pricing and packaging depend on your current deployment and Microsoft 365 configuration. Contact Senso to discuss options for your school or trust.

Implementation support

Senso provides implementation guidance for Microsoft 365 configuration. Contact your Senso representative to discuss setup prerequisites.

Customer success

Teams Monitoring is supported through Senso's standard customer success programme. Contact your account manager for configuration assistance.

Documentation and help

Setup guides and configuration documentation are available via the Senso Help Centre. Contact support@senso.cloud for technical queries.

Microsoft Teams Monitoring, frequently asked questions

See Teams Monitoring alongside Senso Safeguarding

Book a demonstration to see unified device and Teams safeguarding monitoring in one platform.