Manage every device. Support every user. From one platform.
Senso gives school and trust IT teams remote management, asset inventory, service desk, DNS filtering and security tools, all on the same platform as safeguarding and classroom management. One agent. One console. One support relationship.
How Senso fits into an IT team's day
From deployment to reporting, one platform, every task
Each step below covers a distinct part of the school or trust IT workflow and links to the relevant Senso product.
Central deployment, one platform, platform-specific components
Deploying Senso means deploying one platform. One Senso platform, with platform-specific deployment components managed through one console. There is no separate installation per product. The management console is the same regardless of how many product families are active.
Platform coverage →Multi-school administration, manage all sites from one console
For trust and multi-school IT teams, Senso provides a single management console that spans every school in the estate. Device estate visibility, policy management and support operations are available across all schools without switching between separate instances. School-level boundaries are enforced so each school's data remains appropriately scoped, while trust IT directors retain full cross-school visibility.
Multi-school management →Device visibility, System Information, inventory and asset tracking
System Information gives real-time visibility of any managed device, including hardware specifications, installed software, running processes, network status and event logs, without the technician needing to be on site. The asset inventory maintains a live register of hardware, software, device assignments and warranty status across the estate. Asset tracking and lifecycle management run from the same platform.
Asset Management →Remote support, remote assistance, scripts and Task Manager
When a user raises a support request, Senso IT Operations lets the technician take remote control of the device directly from the service desk ticket, no separate remote access tool required. Script execution runs PowerShell or batch scripts on any managed device without a remote session. Task Manager lets technicians end processes or manage running applications remotely. For out-of-hours maintenance, Wake on LAN powers devices on remotely.
IT Operations →Security checks, Security Check, USB control and application control
Security Check runs configuration and compliance checks across managed devices, identifying missing patches, policy deviations, antivirus status and security configuration issues. USB control restricts what can be connected to managed devices, reducing data exfiltration risk. Application control defines which applications are permitted or blocked on the estate, enforcing software policy without manual per-device intervention.
IT Operations →Web filtering, policy management, DNS, on and off network
Senso Web Filtering provides policy-based content filtering for managed devices. DNS filtering applies at network level for on-network devices, agentless and immediate. Agent-based filtering follows the device off network, applying the same policy whether the student is at school or at home. Filter policies are managed centrally, with the ability to delegate category-level exceptions at school or teacher level within defined boundaries.
Web Filtering →Assets and Service Desk, integrated tickets and asset lifecycle
Senso Service Desk handles ticketing, task management, SLA tracking and escalation, without requiring a separate ITSM product. Tickets can be linked directly to assets, so the history of a device, including support requests, replacements, assigned user, warranty status, is in one place. Remote assistance launches from within the ticket. Asset lifecycle management covers procurement, assignment, audit and disposal.
Service Desk →Reporting, audit and activity logs across all products
Senso provides reporting across all active product families, including device health, safeguarding activity, filtering events, asset status and service desk performance. Reports can be scoped to a single school or aggregated across the trust. Audit logs record user and system activity across the platform, supporting compliance review and providing an evidence trail for security incidents or safeguarding investigations.
IT Operations →What Senso gives IT teams
Everything you need to run the estate
Remote device management
Remote control, remote script execution, registry editing, task management and system information, on any managed Windows device, from anywhere.
Event viewer and diagnostics
Access the Windows event log, system info and diagnostic data on any managed device without being on-site. Resolve issues faster.
Wake on LAN
Power on managed devices remotely for out-of-hours maintenance, patch deployment or software updates, without physically visiting each classroom.
Asset inventory
Live asset register covering hardware, software, device assignments and warranty status across all managed Windows devices in the school or trust.
Service desk
Built-in ticketing, task management, SLA tracking and remote-support-from-ticket, without a separate ITSM tool.
Security check
Run security checks across managed devices, identifying configuration issues, policy compliance and potential vulnerabilities.
DNS filtering
Network-level DNS filtering for on-network devices. Agentless, no client required on each device.
Reporting
Device health, asset reports, filtering activity and IT operations data, across one school or an entire trust, in one platform.
The platform advantage
One agent. Shared data. Fewer vendors.
Managing a school estate typically means multiple agents from multiple vendors, each with its own installation, update cycle and support channel. Senso replaces separate tools for remote management, asset tracking, filtering, safeguarding and classroom management with one Senso platform and one management console.
- One agent on managed devices covers IT Ops, Safeguarding, Filtering and Classroom
- One management console, not separate dashboards per product
- One contract and support relationship for the IT team
- Device data shared across the platform, no re-importing between tools
- Multi-school trust support built in, not bolted on
IT Operations products
Explore the IT capability in detail
See Senso from an IT team perspective
Book a demonstration tailored to IT management, including remote tools, asset management, service desk and platform consolidation.